What to do if you don't get your download link.

From time to time, I hear that a customer has not received a download link.

This problem is usually caused by spam filtering.

Many companies, ISPs, and mail programs provide some level of spam filtering.
Often, these systems move messages they consider to be spam into a 'spam folder' that most users never look at. Unfortunately, spam filtering is not 100% reliable, and from time to time, emails from Bighousedaddy Leather may be misread as spam.

So, if you have not gotten a download link, check to see if you have spam filtering enabled and check your spam folder. If you still do not have a email download link, give us a call at 1-614-859-8986.



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